Last Updated: August 20, 2025
This Privacy Policy describes how ChalkTalk Sports, Inc. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.chalktalksports.com, The Website or otherwise communicate with us regarding our services (collectively, the "Services").
By accessing or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or for other operational reasons. When we make updates, we will post the revised version with a new "Last Updated" date. If material changes are made, we will provide notice as required by applicable law.
What Personal Information We Collect
The personal information we collect depends on how you interact with us. "Personal information" means information that identifies, relates to, or can reasonably be linked to you.
Information You Provide Directly
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Contact details: name, address, phone number, email
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Order information: billing/shipping address, payment details, confirmation info
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Account details: username, password, account security info
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Shopping activity: cart items, wish lists, loyalty points, reviews, referrals, gift cards
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Customer support communications
Information We Collect Automatically (Usage Data)
We may collect information through cookies and similar technologies, including:
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IP address, browser, device, and operating system
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Interaction with our Services (pages visited, referring/exit pages, timestamps)
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Location derived from IP address
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Advertising identifiers and click-through behavior
Information From Third Parties
We may obtain information from:
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Service providers (Shopify, fulfillment partners, analytics providers)
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Payment processors (to process your orders)
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Advertising/marketing partners (to deliver relevant ads and promotions)
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Social media or login integrations, when you choose to connect
Sensitive Personal Information
We may collect limited sensitive personal information (such as payment card details or login credentials) only as necessary to process transactions or secure your account. We do not use or disclose sensitive personal information for purposes beyond those permitted by law, and we do not use it to infer characteristics about you.
How We Use Personal Information
We use your information for:
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Providing services (processing payments, fulfilling orders, account management, shipping, returns/exchanges)
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Marketing & promotions (email, SMS, postal mail, targeted advertising — where permitted by law and subject to your choices)
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Security & fraud prevention (detecting fraudulent activity, protecting accounts)
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Customer support & service improvement (responding to requests, analyzing trends, enhancing the shopping experience)
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Legal compliance (complying with tax, accounting, and legal obligations)
Legal Bases for Processing (EEA/UK Users)
Where GDPR/UK GDPR applies, we process your personal information under the following legal bases:
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Contract performance (e.g., processing orders)
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Consent (e.g., email/SMS marketing, cookies)
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Legal obligation (e.g., tax and regulatory requirements)
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Legitimate interests (e.g., improving services, fraud prevention)
Cookies & Tracking Technologies
We and our partners use cookies, pixels, and similar technologies for analytics, personalization, and advertising. You can manage your cookie preferences in your browser settings.
We honor the Global Privacy Control (GPC) signal as an opt-out of “sale” or “sharing” of personal information for targeted advertising.
If you wish to opt out of non essential Cookies & Tracking Click Here
More details: Shopify Cookies Policy
How We Disclose Personal Information
We may disclose personal information to:
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Vendors & service providers (payment processors, fulfillment partners, analytics providers)
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Business & marketing partners (advertising networks, promotional partners)
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Affiliates within our corporate group
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Legal authorities where required by law or to protect rights/safety
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Business transactions (mergers, acquisitions, asset transfers)
We may “sell” or “share” personal information (as defined by law) for advertising/marketing purposes, such as:
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Identifiers (email, name) → marketing partners
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Commercial information (purchase history) → marketing partners
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Usage Data (site interaction, IP address) → marketing partners
You may opt out of sale/sharing by using the “Do Not Sell or Share My Personal Information” link in our website footer or by enabling GPC.
Data Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Examples:
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Order records: 7 years (for tax and accounting)
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Account data: until you close your account, plus 2 years (for dispute resolution)
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Marketing data: until you opt out or withdraw consent
Children’s Privacy
Our Services are not directed to children under 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have, please contact us and we will delete it.
User Rights
Depending on your location, you may have the following rights:
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Access/Know: Request details of what personal information we hold
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Delete: Request deletion of your personal information
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Correct: Request corrections to inaccurate information
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Portability: Request a copy in portable format
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Opt-Out: Opt out of sale/sharing of personal information or targeted advertising
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Restrict Processing (EU/UK): Ask us to restrict certain uses
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Withdraw Consent: Withdraw marketing/cookie consent at any time
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Appeal: If we deny your request, you may appeal by replying to our response
To exercise your rights, submit a request via our Privacy Request Form (linked in the footer) or email us at privacy@chalktalksports.com. We may require verification of your identity. You may designate an authorized agent to make a request on your behalf.
We will not discriminate against you for exercising your rights.
International Data Transfers
We may transfer personal information outside your country, including to the U.S. Where required, we rely on safeguards such as the European Commission’s Standard Contractual Clauses (SCCs), the UK International Data Transfer Agreement (IDTA), or adequacy decisions.
Security
We use technical, administrative, and physical safeguards to protect personal information. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.
SMS/Text Messaging Disclosure
By providing your mobile number, you consent to receive marketing text messages from us. Message and data rates may apply. You can opt out at any time by replying STOP. Consent is not a condition of purchase.
Complaints
If you are unhappy with how we handle your data, please contact us at privacy@chalktalksports.com. If unresolved, you may lodge a complaint with your local data protection authority.
Contact Us
ChalkTalk Sports, Inc.
151 Woodward Avenue
Norwalk, CT, 06854, USA
privacy@chalktalksports.com