TRACK YOUR ORDER
- Check with household members and neighbors.
- Wait 2–4 business days — many packages show up in the next few deliveries.
- Still missing? Submit a USPS Missing Mail Search Request.
- It’s likely a transit delay.
- Wait a few days for updates.
- If there’s no change after 7 days, submit a Missing Mail Search Request and email us at support@chalktalksports.com.
- A small transit delay occurred.
- Your package is still on its way and should arrive soon.
Cancel an Order
Need to cancel an order? Orders start processing right away, so cancellations are only possible within a short window.
You can call us at (203) 840-1860 (Mon–Fri, 8am–5pm ET). We'll do our best to help, but once processing begins, changes may not be possible.
Returns + Exchanges
Need to make a return or exchange? It’s easy!
Sale products, personalized products, face masks, holiday related items, RunBoxes, SportzBoxes and Virtual Races are not eligible for returns.
MORE INFORMATIOn ABOUT SHIPPING:
Domestic Shipping (U.S.)
We take pride in getting your order out quickly and accurately. Some products may take a bit longer to prepare to ensure they’re just the way you want.
If you have a special request or need your order by a specific date, email us at support@chalktalksports.com and include your order number — we'll do our best to accommodate.
- We offer 5 shipping options
- Orders ship from Connecticut within 1–3 business days, depending on items and shipping method
- Estimated delivery dates are shown at checkout
- You'll receive a tracking number by email once your order ships
- Carrier delays (USPS/UPS) due to weather or lost packages are out of our control
If there’s an issue, contact our team — we’re here to help.
INTERNATIONAL SHIPPING
We currently ship to addresses in the U.S. and Canada. All Canadian shipments are handled by USPS and FedEx.
Shipping time begins after your order has processed
- Delivery time varies based on your location and the shipping option you choose
- Available methods are shown at checkout and depend on your address, plus the weight and dimensions of your order.